Re:Samsung to Permanently Discontinue Galaxy Note 7 Smartphone
by hellofunk on Tuesday October 11, 2016 @06:21AM
(#12682962)
> First, all those sales are now refunded.
I've heard actually that people are having an enormous difficulty getting refunds for the phones they already purchased, with Samsung responding to their requests with verbose but meaningless legalese.
Re:Samsung to Permanently Discontinue Galaxy Note 7 Smartphone
by cdubzzz on Tuesday October 11, 2016 @07:56AM
(#12683499)
This is actually the reason I already avoid Samsung. They seem to have abysmal customer service in the US. Particularly compared to Apple for mobile devices.
I've heard actually that people are having an enormous difficulty getting refunds for the phones they already purchased, with Samsung responding to their requests with verbose but meaningless legalese.