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A comment on Quora has blocked me because it doesn't think Theodore Ts'o is my real name. Parent comment
This can lead to some onerous requirements when people want to change name.
Your GP surgery should have a system for gathering patient feedback (it's something the CQC looks for) so you can try using that.
If you don't get anywhere with their process you could try your local clinical commissioning group.
If you wanted to go the technical route you could ask what software they use, and find a user group for that software to ask how it would be done.
Of course, you shouldn't need to do any of that. It sucks that they're making you jump through hoops.
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This can lead to some onerous requirements when people want to change name.
Your GP surgery should have a system for gathering patient feedback (it's something the CQC looks for) so you can try using that.
If you don't get anywhere with their process you could try your local clinical commissioning group.
If you wanted to go the technical route you could ask what software they use, and find a user group for that software to ask how it would be done.
Of course, you shouldn't need to do any of that. It sucks that they're making you jump through hoops.