I have been a customer for about 9 years now and I similarly host small, unimportant, and friend's projects (The "hey you know websites, I want a website" and I setup wordpress and forget about it). I am generally happy with them, their control panel is kind of shit but they are worth every penny to me. I don't have to think about them except every 2 years when they bill me. I have somewhere around 20 websites for other people on there and every time it get's close to the renewal date I consider throwing it all on DO/AWS but honestly the costs would be close and support/setup would take a lot more of my time so ~$200 is an easy sell for 2 years of peace.

I started with them in high school when I was just getting started and I don't use it for my own real projects anymore but it's perfect for friends/family and the occasional wordpress I need to throw up. One last thing, I also used bluehost for a while but I found dreamhost to have a better interface (even though they are both pretty bad)