And Taylor Otwell with Laravel. He makes money off Laravel Forge, Envoyer which are SaaS and a Paid Package Spark.
laravel.com
These are frameworks which sounds a little different from what you are working on.
You mentioned your company, be careful about who owns the IP/Code. Are you working on this at work, review your contract.
You're talking about answering customer questions. If this is a web app providing value and you are providing support you should be charging for this. Even if the code is MIT, keep in mind a competitor can take your code and create their own SaaS.
You could keep the basics of the app open source and keep the billing, admin etc closed source that you are running with the app, so if people want to setup their own or contribute to the base code they can but you have a larger barrier to entry to someone just duplicating your app and competing with you.
https://www.patreon.com/evanyou
And Taylor Otwell with Laravel. He makes money off Laravel Forge, Envoyer which are SaaS and a Paid Package Spark.
laravel.com
These are frameworks which sounds a little different from what you are working on.
You mentioned your company, be careful about who owns the IP/Code. Are you working on this at work, review your contract.
You're talking about answering customer questions. If this is a web app providing value and you are providing support you should be charging for this. Even if the code is MIT, keep in mind a competitor can take your code and create their own SaaS.
You could keep the basics of the app open source and keep the billing, admin etc closed source that you are running with the app, so if people want to setup their own or contribute to the base code they can but you have a larger barrier to entry to someone just duplicating your app and competing with you.
Good luck with your open source app.