that's a view, but did anyone actually ask Lenovo for official comment before posting the story as gospel truth? From what I've read, I saw no evidence that they had. I'd just suggesting a slightly more measured approach might have worked just as well....

Users don't have any other channel to ask Lenovo besides the forums and (apparently more effectively) leaving poor reviews on Best Buy and Amazon.

No? There's no way to contact Lenovo corporate? No customer support? Just that forum?

If you read that forum thread you would know, that many of them already went past various ways to contact Lenovo and even got a "it's been escalated to dev team, but nothing more to say about it" reply there after a few months of complaining (that changed nothing of course).

Lenovo's customer support is a bunch of script-readers.

To be fair, they've responded to my tweets, but only because I have nearly 10k followers.

yep that's not an unreasonable point, but do you not think that a more reasonable position would have been to ask Lenovo/MS and wait some time for a response before assuming that it was a conspiracy on MS' part?

Is several months long enough?