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Re:Say hello to Google Allo: a smarter messaging app by putlake on Wednesday September 21, 2016 @12:19AM (#12545357)
I'm surprised Google Duo hasn't become more popular. It's a great cross-platform video chat app. I especially like the feature where you can see the other party before you answer their call. I have taken calls because of that feature that I otherwise wouldn't have.

It's better than FaceTime because it works on Android. It's better than Skype and Google Hangouts because your cellphone number is your identity; you don't have to log in with any usernames or passwords. Extremely low friction.

Re:Say hello to Google Allo: a smarter messaging app by rtpg on Wednesday September 21, 2016 @12:46AM (#12545481)
I think there are other reasons, but I really dislike using my phone number as an ID.

Phone numbers are much harder to change , so if some annoying person gets a hold of it suddenly they can harass me across networks. This is a thing that actually happens! A big reason why I don't like telegram (even if everything else is awesome).

I'm cool with my account being linked to a phone number, but I'd rather avoid giving the phone number to people I want to talk to (instead handing out a network-specific username)

Re:Say hello to Google Allo: a smarter messaging app by newscracker on Wednesday September 21, 2016 @04:27AM (#12546367)
You can set any available username in Telegram and give that out to people or point them to https://telegram.me/yourusername

These people would be able to converse with you on Telegram but would not be able to find your phone number on the app/site.

Wire is a platform/client that allows setting up accounts with email address and/or phone number, although when I set it up I had to provide a phone number. Contact sharing is not perfect yet. It also has end-to-end encryption by default, has multi-device and multi-platform sync, and some other cool features (doodling, for example).

Re:Say hello to Google Allo: a smarter messaging app by Freak_NL on Wednesday September 21, 2016 @07:11AM (#12547069)
It also effectively locks out the use of that service on a non-mobile operating system unless you tether your Android or IOS smartphone to it. It seems really backwards to force the use of specific (proprietary) client software and specific operating systems in an age where every modern operating system can technically participate on the internet.
Re:Say hello to Google Allo: a smarter messaging app by Gustomaximus on Wednesday September 21, 2016 @04:32AM (#12546390)
Shouldn't this work both ways, where if someone does harass you, that they have a phone number to sing into systems allows you to easily block them across all channels. Combined with Android spam blocker it could work well.

That said I'd like 2 user options on my phone more to separate work/personal so I can turn off one but not the other.

Re:Say hello to Google Allo: a smarter messaging app by kuschku on Wednesday September 21, 2016 @06:23AM (#12546858)
Creating a new phone number to spam people takes about 2$ and 5 minutes at your nearest grocery store to get a prepaid card.

Changing your phone number and getting everyone who still has the old to change over can take years.

Re:Say hello to Google Allo: a smarter messaging app by Gustomaximus on Thursday September 22, 2016 @01:27AM (#12554581)
Creating an email account is cheaper and easier than that, yet Gmail and others do a great job blocking spam. Any reason why similar identifying rules can't be brought to phone numbers?
Re:Say hello to Google Allo: a smarter messaging app by kuschku on Thursday September 22, 2016 @03:41AM (#12555181)
Because GMail actually blocks basically everything.

To ensure your emails actually arrive in GMail, the only sure way is using GMail yourself.

Otherwise, you’ll never be able to be sure they arrive.

That’s like every ISP only allowing people from the same ISP to call them, and then increasing the cost to creating a new phone number.

Sure, now you prevent spam calls, but you also make phones unusable.

Re:Say hello to Google Allo: a smarter messaging app by Nullabillity on Wednesday September 21, 2016 @02:05AM (#12545788)
IIRC, Telegram allows you to set a username and give that out instead.
Re:Say hello to Google Allo: a smarter messaging app by largote on Thursday September 22, 2016 @09:24PM (#12561680)
But you can still be nagged if someone finds your phone number.
Re:Say hello to Google Allo: a smarter messaging app by newman314 on Wednesday September 21, 2016 @02:54AM (#12545962)
+1

I suddenly got hit with a flurry of spam calls today which furthers my distaste for giving out a phone number. If only giving out free limited use phone numbers was a thing.

Re:Say hello to Google Allo: a smarter messaging app by mullsork on Wednesday September 21, 2016 @03:24AM (#12546065)
Even worse is when you loose your phone. I just lost mine (still hoping some nice Berliner turned it into the lost and found) and I guess I've gone and lost all my whatsapp history + contacts there.
Re:Say hello to Google Allo: a smarter messaging app by spacehunt on Wednesday September 21, 2016 @03:42AM (#12546164)
I think Whatsapp backs up its chat history to Google Drive / iCloud.

For contacts it just uses the system address book.

Re:Say hello to Google Allo: a smarter messaging app by partiallypro on Wednesday September 21, 2016 @01:13AM (#12545587)
> I'm surprised Google Duo hasn't become more popular.

The market is incredibly saturated in the chat space. Google keeps creating new things with new names (which they will eventually kill off) and the rest of the market is just completely saturated. WeChat, WhatsApp, Skype, FaceTime, Messenger, SnapChat, HangOuts; and that's the short list. It's getting out of hand.

The chat model is incredibly difficult to monetize too. None that don't have other vertical product lines have shown an ability to properly monetize in a way to turn a profit. Eventually that will matter, but for now money grows on trees in the Valley so no one cares.

I almost feel like the sort of joke that "we can't just keep selling each other insurance" as a criticism of the of banking sector could easily be rewritten with chat apps and the Valley.

Re:Say hello to Google Allo: a smarter messaging app by bemmu on Wednesday September 21, 2016 @01:52AM (#12545736)
Stickers? At least LINE is doing something like $268M in Sticker sales with 218M active users: http://qz.com/704768/line-sold-268-million-worth-of-stickers...
Re:Say hello to Google Allo: a smarter messaging app by Freak_NL on Wednesday September 21, 2016 @07:20AM (#12547115)
I find it hard to find any explanation for this behaviour that fits except for the rather bleak suspicion that right now all that matters is gaining market share and locking people into your walled garden. Perhaps they are getting some return on investment now by creating ever more detailed advertising profiles on their users, but that doesn't seem sustainable — it strikes me as rather bubblish.

I wonder what the long term vision is. More data harvesting for advertising? Become the de facto platform for services offered through your chat network? The latter reminds of how every company needed a presence in Second Life to engage with customers and leads…

Re:Say hello to Google Allo: a smarter messaging app by hkmurakami on Wednesday September 21, 2016 @02:02AM (#12545773)
I was introduced to Duo by a family friend who is 70. He uses it to talk to his grandchlidren. He's an Android user (refuses to use iPhone since he used to sell to Apple back in the 80's and has never been a fan of their business practices); other family members use iOS. His extended family lives in the South. He lives in California. Duo brought their family closer as they talk to each other during the first days of their grandchildren's school days.

I expect similar use cases to exist around the country.

The phone number as ID is huge for the non superuser crowd. This is part of the reason why LINE took off in Japan.

Re:Say hello to Google Allo: a smarter messaging app by piyush_soni on Wednesday September 21, 2016 @12:31AM (#12545404)
I'll use everything Google, but Duo has been the most stupid video chat app I've ever used. That's because in countries where the common household internet is still not that fast, it 'aggressively' pauses (completely removes) the video for long intervals in every few minutes citing slow connection. That's a frustrating experience. I generally get around 10-12 Mbps speed (which is on the higher side in India), and my family in another city have a 4 Mbps connection - it still pauses the video regularly when we talk - and eventually we switch to skype because it at least shows something, even if pixelated. I'm as disappointed by this 'feature' as excited I was before trying Duo.
Re:Say hello to Google Allo: a smarter messaging app by 77ko on Wednesday September 21, 2016 @02:37AM (#12545906)
I'm having the same issue with Duo. it pauses the video frequently. I switched back to FB Messenger, which just works without pausing video.

Google had said something about Google Duo being bandwidth friendly and good for slow connections but FB Messenger is miles ahead, at least in my usage. Which left me quite disappointed with Duo, as I like the idea of using Duo over FB.

Re:Say hello to Google Allo: a smarter messaging app by spacehunt on Wednesday September 21, 2016 @02:25AM (#12545860)
What's the uplink speed on the other end (presumably 4Mbps is downlink)? That would be a more limiting factor in the quality of the video you see on your end.

But then I recall we had working video chat a decade ago with only a few hundred Kbps...

Re:Say hello to Google Allo: a smarter messaging app by spdionis on Wednesday September 21, 2016 @02:49AM (#12545947)
> But then I recall we had working video chat a decade ago with only a few hundred Kbps...

This! Even in appear.in, which is one of the most stable, I encounter connection problems almost daily.

Is it because all these new apps have to go through the browser stack?

Re:Say hello to Google Allo: a smarter messaging app by AstralStorm on Wednesday September 21, 2016 @03:22AM (#12546055)
No, WebRTC and codecs do support low bitrates. Someone got lazy coding the client.
Re:Say hello to Google Allo: a smarter messaging app by spdionis on Wednesday September 21, 2016 @03:28AM (#12546086)
Given that I don't know anything about this domain, in my experience "supports" doesn't necessarily mean "supports well" or "there is no technical reason the browser stack slows this down, it's only the client's fault" or "would have been much easier to support in another stack without going through all this shit".

So I'm still not convinced.

Re:Say hello to Google Allo: a smarter messaging app by amaks on Wednesday September 21, 2016 @01:22AM (#12545619)
What's the latency of your connection? You can get 4 Mbps throughput (which is not a lot by itself, BTW), but the latency may be too high for a video chat.
Re:Say hello to Google Allo: a smarter messaging app by piyush_soni on Wednesday September 21, 2016 @05:06AM (#12546559)
Yes, 4Mbps is not a lot, but since Skype shows something, Duo is effectively worse for me. I didn't measure the latency of my parents' connection. Will have to do it next time I'm there.
Re:Say hello to Google Allo: a smarter messaging app by AstralStorm on Wednesday September 21, 2016 @03:24AM (#12546071)
People can live with a few seconds of latency on GSM. Chat is mostly half-duplex.

It is usually lack of bandwidth or major packet loss that cause trouble.

Re:Say hello to Google Allo: a smarter messaging app by arihant on Wednesday September 21, 2016 @12:29AM (#12545395)
I was waiting for Duo and didn't even know it launched. Maybe more marketing is required.
Re:Say hello to Google Allo: a smarter messaging app by 77ko on Wednesday September 21, 2016 @02:35AM (#12545897)
Google is treating video calling as it's own seperate thing.

I much prefer Facebook Messenger where its about the contact, and u call/msg/video them and its all there in one stream.

Google's disjointed approach to messaging/calling doesn't make sense to me or my non-techie friends.

Re:Say hello to Google Allo: a smarter messaging app by jon-wood on Wednesday September 21, 2016 @03:32AM (#12546107)
The thing that irritates me about this is Hangouts could already do exactly that, long before Messenger could, and did it really well. It's by far my preferred messaging app but no one but my wife actually uses it, so I'm stuck using Messenger instead.
Re:Say hello to Google Allo: a smarter messaging app by wutbrodo on Wednesday September 21, 2016 @03:42AM (#12546160)
I'm in roughly the same position, and the absolutely frustrating thing is that they had (on gchat) the largest chat network at precisely the point where chat-over-IP started to skyrocket in usage. But then Google spent a year (apparently) willfully chasing away users from their communications products through obscenely incompetent product decisions over the next decade.

I spent almost half a decade at Google, and I _know_ that their product people are fairly competent, but the company is so badly run on the product side (in terms of incentives, etc) that product at Google has the emergent property of being extremely, extremely bad at what they do.

Re:Say hello to Google Allo: a smarter messaging app by pbhjpbhj on Wednesday September 21, 2016 @05:56AM (#12546731)
What would be better if to have a client that keeps all of a contacted communiqués together - like messenger but with that person's direct tweets to you, and your hangout chats, and your live.com emails, ... that to me is the holy grail of messaging.
Re:Say hello to Google Allo: a smarter messaging app by wutbrodo on Wednesday September 21, 2016 @03:38AM (#12546131)
> I'm surprised Google Duo hasn't become more popular. It's a great cross-platform video chat app.

For apps that rely on network effects, pure feature competition isn't the only (or sadly, even the most) relevant factor. I commented on this in the Duo announcement thread (https://news.ycombinator.com/item?id=12295847), but the gist was something like:

With GChat, they squandered a massive, decade-early networks effect advantage with ten years of inexplicably idiotic product decisions, rebranding, failure to adequately replace deprecated products, etc. I actually generally consider them to have the absolute best products in terms of feature quality, far more often than not; Yet at this point, I can't imagine why anyone would see a Google product that relies on network effects at all and not run as far away as fast as possible.

Re:Say hello to Google Allo: a smarter messaging app by lqdc13 on Wednesday September 21, 2016 @12:34AM (#12545421)
I would be surprised if it became popular.

Perhaps it doesn't have the features of Hangouts while it does have the requirement that you install another app and the stigma of it being a Google product (i.e. they collect all your info). Also lacks messaging capabilities.

It can only be used for very short 1 on 1 phone calls since I can't imagine video chatting for a long time from a phone. Also it can't be used with a desktop.

Otherwise, Skype and Hangouts are way better plus any decent WebRTC P2P chat like www.appear.in

Re:Say hello to Google Allo: a smarter messaging app by pbhjpbhj on Wednesday September 21, 2016 @05:50AM (#12546715)
>i'm surprised Google Duo hasn't become more popular.//

I'm semi-actively looking for alternatives to Skype and hadn't heard of Duo.

I've an Android phone, they jam in so much junk I don't need, surprised not have had a notification of a Google communication app.

Personally I feel the space needs to be democratised badly. We need some way to take control of contacts lists so they can be locally (to the user) synced outside of any app and have a protocol like XMPP that's common across carriers so that [video] chat clients become like PSTN telephones.

Re:Say hello to Google Allo: a smarter messaging app by pbhjpbhj on Wednesday September 21, 2016 @08:03AM (#12547374)
Ah, no desktop client ... so not proper cross-platform.
Re:Say hello to Google Allo: a smarter messaging app by atdt on Wednesday September 21, 2016 @01:33AM (#12545667)
I live in New York City and there are very few places outside the home where you can hold up your phone like a pocket mirror and speak into it without looking like an asshole.
Re:Say hello to Google Allo: a smarter messaging app by sigmar on Wednesday September 21, 2016 @01:45AM (#12545711)
I've seen tons of people video chatting throughout public spaces in NYC, usually with headphones on so they can hear the other person. None of those people looked "like an asshole"
Re:Say hello to Google Allo: a smarter messaging app by flukus on Wednesday September 21, 2016 @01:52AM (#12545737)
I always think they're assholes, annoying me with their boring conversations.

At least put the speakerphone on so we can hear both sides of the conversation.

Re:Say hello to Google Allo: a smarter messaging app by obmelvin on Wednesday September 21, 2016 @01:58AM (#12545760)
How is it any different from talking on the phone? Something that probably millions do daily in NYC.
Re:Say hello to Google Allo: a smarter messaging app by flukus on Wednesday September 21, 2016 @02:06AM (#12545794)
It isn't. I think your an asshole if you use your phone on public transport.
Re:Say hello to Google Allo: a smarter messaging app by netrus on Wednesday September 21, 2016 @03:34AM (#12546110)
How is it different from having a conversation with the person next to you? Wait, are those assholes too? Or just when you can understand one of them, but not the other? Oh the misanthropy ...
Re:Say hello to Google Allo: a smarter messaging app by orangecat on Wednesday September 21, 2016 @09:47AM (#12548093)
It really is more distracting to hear only one side of a conversation compared to both, e.g. http://journals.plos.org/plosone/article?id=10.1371/journal....
Re:Say hello to Google Allo: a smarter messaging app by flukus on Wednesday September 21, 2016 @03:42AM (#12546158)
The phone is generally a lot louder, and filled with a lot more "SORRY I MISSED THAT, I'M GOING THROUGH A TUNNEL".
Re:Say hello to Google Allo: a smarter messaging app by wutbrodo on Wednesday September 21, 2016 @03:44AM (#12546172)
So your problem is with "loud conversations", but you decided to use the very fuzzy proxy of "phone conversations" because........?
Re:Say hello to Google Allo: a smarter messaging app by flukus on Wednesday September 21, 2016 @04:06AM (#12546274)
Because it's the because subset of loud conversations I'm subjected too. I also find it much more distracting when you can only hear one side of the conversation.
Re:Say hello to Google Allo: a smarter messaging app by mkhpalm on Wednesday September 21, 2016 @02:36AM (#12545901)
I know, but nobody else will ever know because Google keeps losing all of its users to itself. Everybody I know got frustrated and moved on to things that just work... like ancient SMS, FaceTime, Facebook, etc. If you say "google" anything to them they just say; too complicated, doesn't work, UX sucks, etc. I think in reference to the UX people are speaking to chrome plugins.
Re:Say hello to Google Allo: a smarter messaging app by lazzlazzlazz on Wednesday September 21, 2016 @12:42AM (#12545464)
Facebook Messenger has all of those advantages and even more, since your name is your identity and not something that requires exchange like a phone number.

I suspect the "video preview" feature will come soon to Facebook Messenger, which has been developing quickly.

Re:Say hello to Google Allo: a smarter messaging app by eggie on Wednesday September 21, 2016 @02:53AM (#12545958)
Yes, but you have to have a facebook account...
Re:Say hello to Google Allo: a smarter messaging app by craigcabrey on Wednesday September 21, 2016 @03:07AM (#12545998)
You haven't needed a full FB account to use Messenger for over a year now [0].

[0]: http://lifehacker.com/you-can-now-use-facebook-messenger-wit...

Re:Say hello to Google Allo: a smarter messaging app by amaks on Wednesday September 21, 2016 @01:21AM (#12545611)
I guess it'll depend on the emerging markets with slow(er) connections when Duo really shines (presumably it can work on 3G and fallback to audio only on even slower connections).
Re:Say hello to Google Allo: a smarter messaging app by Yhippa on Wednesday September 21, 2016 @12:33AM (#12545414)
It would be cool if you could see anybody who's calling you before you answer. It would be a lot easier to see if it's a call you should take or not.
Re:Say hello to Google Allo: a smarter messaging app by antirez on Wednesday September 21, 2016 @03:36AM (#12546120)
I tried it a few days ago with a bad connection and the video quality was outstanding. I'm sold.
Re:Say hello to Google Allo: a smarter messaging app by hasenj on Wednesday September 21, 2016 @12:34AM (#12545423)
I've never even heard of it before! Sounds interesting!
Re:Say hello to Google Allo: a smarter messaging app by sidcool on Wednesday September 21, 2016 @03:50AM (#12546194)
I agree, Duo is great. Even at low bandwidth