I appreciate that you're a good and honest cab driver. My experience with cabs tells me that people such as yourself are actually quite rare, and things that are very common:

1. Long wait times for adhoc pickup requests.

2. Taking questionable / long routes to things.

3. Making it difficult to pay with a credit card and expecting a tip no matter what.

4. No real recourse against bad drivers. Have a complaint? Who cares!