I agree the shortage is artificial but the other part makes little sense. The parent comment didn't say save the world. It said understand their needs: also called marketing. From startups to incumbents, they make money by figuring out what people want or need then building it. Needs/wants are incredibly diverse across a diverse set of people. So, shouldn't there be diversity in marketing and product development side of tech to avoid missing good opportunities or getting on paths that were obviously bad (to another group in company).