In a company that has hundreds of products, is that really so hard to believe? Mega successes... mega failures. Still massively successful?
Look at Apple. They were at the top with the iPod. Then the iPhone. Then the iPad. Massively successful. Yet they still release turd products like one button mouse, Apple TV and the G4 Cube.
Or Microsoft with their massively successful products and massively unsuccessful turds.
It's not like other companies don't have horrible customer support... Nope... just Google. /rolls eyes
Although I have some serious issues with Apple (e.g. iPhone 6 plus), Apple hasn't released a one button mouse in a long time. They all have two buttons, just check the preferences.
Frankly, Apple TV is actually a pretty good product since my technophobe Mom can use it for its intended purpose. I still don't like the whole remote policy, but that's a developer thing and frankly Apple really isn't the most friendly company to developers either.
Didn't realize that text carried that much weight...
Didn't realize that a comment about a Google Extension was so earth shattering that it's not worth arguing over...
I'd hate to see you in a conversation about anything of real substance.
That's an interesting use of "genius". For me that just sounds like vulgar subversion. People at Google (etc.) also didn't influence my outlook on what what is decent, merely my outlook on them.
To be clear, #Sarcasm :)
Google's genius, isn't so much what they do. It's also that they've lowered the bar when it comes to expectations. They understand that designing and building products is relatively easy. The unknowns are in time knowable.
On the other hand , reality-based humans drive Google crazy. They are, evidently, to be avoided at all costs.
In that context, it's "interesting" how it's working out for Google+, eh. Surprised?