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Re:Lessons Learned from Software Rewrites by was_boring on Monday September 05, 2016 @07:40AM (#12429592)
I'm currently doing the same and have found a lot of my time is spent interviewing managers and their reports to devine what problem they are solving with the software.

In general they are completely unable to describe the job and problems they solve for the company, only how they use the software day to day, with out significant coaching and reframing.

Re:Lessons Learned from Software Rewrites by Terr_ on Monday September 05, 2016 @10:04PM (#12433253)
It's a vicious cycle: Nobody knows the vision, so they just iterate on the process, and the process is inscrutable, so nobody can extract a vision for it.