Every big bank will also help you if you're about to put millions in an account with them. And some random "get-togethers" aren't really a big deal and not something I'm looking for from a bank.

What does "supported" even mean? What does SVB really do for you that another major bank couldn't? In contrast, they have less branches and ATMs, fewer business hours, weaker credit card offerings, more fees, and an utterly crap web interface.