I had an unpleasant Uber experience a few months ago where my driver illegally drove in a bike lane to make a right turn at a light, cutting off another car at the light that was legally trying to proceed right. The two drivers got into a verbal altercation that lasted for another light, and then my driver was ranting about it for the rest of the entire drive. I got the feeling that the Uber driver used to be a yellow cab driver who was doing the same thing now but without a medallion. I should point out that driving in the bike lane was especially infuriating to me because I bike every day, whereas I almost never take cars.

The big difference between Uber and cabs, however, is that I left the driver a negative review on Uber, and their customer support got back to me. If he keeps pulling that crap he's not going to be able to drive for Uber anymore. There's essentially no recourse for cab drivers. Sure, they may have contact info posted for their company by law, but if you try to contact them you won't reach anyone who cares.