Re:Massachusetts to tax ride-hailing apps, give the money to...
by JoshTriplett on Sunday August 21, 2016 @06:50AM
(#12330362)
(Note: most of the below applies to Lyft as well.)
> What aspect of Uber is better than a regular taxi?
Higher-quality, rated drivers. Single app that works consistently everywhere. Better reporting mechanism for problems, that also works consistently everywhere. Live mapping of the vehicle picking you up. Payment handled automatically and consistently everywhere. No payment step inside the vehicle.
> I can hail taxis from my phone just as well.
Using one app per city (if the city even has one), or a phone number (vastly worse, and you need to look it up), with the experience varying vastly in different locations. Uber and Lyft work identically everywhere.
> What aspect of Uber is better than a regular taxi?
Higher-quality, rated drivers. Single app that works consistently everywhere. Better reporting mechanism for problems, that also works consistently everywhere. Live mapping of the vehicle picking you up. Payment handled automatically and consistently everywhere. No payment step inside the vehicle.
> I can hail taxis from my phone just as well.
Using one app per city (if the city even has one), or a phone number (vastly worse, and you need to look it up), with the experience varying vastly in different locations. Uber and Lyft work identically everywhere.