HSM signing capacity is not infinite, and HSMs are expensive, but the real issue is just general DOS attacks. We aren't anywhere near our HSM capacity at the moment.
It's easy to set up tons of subdomains and request gobs of certs, which generally eats into the resources we have (database, bandwidth, HSMs). We need to limit that behavior to make sure legitimate users are getting good service.
Re:Rate Limits
by nickpsecurity on Wednesday August 17, 2016 @02:58PM
(#12307356)
Are you able to disclose the speed and/or cost? I know people working on cheaper HSM's. They might find the numbers useful as an assessment of how practical their own are.
For use-cases like Plex (or generally things that require a large number of subdomains), there's now a form you can use to request rate limit adjustments[1].
[1]: https://docs.google.com/forms/d/e/1FAIpQLSfg56b_wLmUN7n-WWhb...