My future job prospects depend on my degree, and my degree depends on my research, and my research depends on navigating this library. If I don't figure it out it's going to mess up my future. No pressure. And if you read the article, it's more about a combination of being organized in a confusing way and being physically imposing. Many libraries are literally designed after temples. It's no surprise when buildings that try to be intimidating end up intimidating people.