It depends when. 4-5 years ago, Apple techs were great to work with. That started going downhill, probably after people scammed them out of too many phones.

Now you get this bizarre interrogation thing from them. You need to be really firm/aggressive or you'll be stuck there for an hour going through the various scenarios that you device has gotten wet. ("I am running late, get your GM and we can chat about why a failed iMac DIMM has nothing to do with water.")