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A comment on Microsoft, Sony, and others still use illegal warranty-void-if-removed stickers. Parent comment

Re:Microsoft, Sony, and others still use illegal warranty-vo... by kalleboo on Sunday August 07, 2016 @10:57AM (#12242224)
Do you live in the US? All the positive Apple Support stores I hear come from the US. This was in the UK. I've also had meh Apple Support experiences in Sweden and Japan.
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Re:Microsoft, Sony, and others still use illegal warranty-vo... by matwood on Sunday August 07, 2016 @12:58PM (#12242631)
I do live in the US. I have owned MBPs for years, and with or without AppleCare I have always received good service from Apple. My only complaint is they often have to send the computer away to do a mainboard fix, and it takes a few days.
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Re:Microsoft, Sony, and others still use illegal warranty-vo... by Alphasite_ on Sunday August 07, 2016 @11:00AM (#12242232)
Ive had excellent support in the apple stores I've been to. Out of warranty support, people going out of their way to help, etc.
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Re:Microsoft, Sony, and others still use illegal warranty-vo... by kalleboo on Sunday August 07, 2016 @11:13AM (#12242263)
Lucky.

I've had a battery that was 10 cycles out of warranty and OS X started throwing up scary warnings but nope, it's out of warranty. A charger that just up and died, they did replace it but not after a 20 questions interrogation. When it's a clear problem they've been friendly, but the repair still takes a week since they don't have the parts or expertise in-store.

And I'm super-friendly to support staff - back in the days when I used Palm and Sony Ericsson gear, the would repair user-fault stuff for me no questions asked.

I've heard similar things from others in the EU. And all the love stories I hear are from the US.

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Re:Microsoft, Sony, and others still use illegal warranty-vo... by Alphasite_ on Sunday August 07, 2016 @01:13PM (#12242693)
Chargers are the other thing, I've gotten way more replacements than I should have, pretty much no questions asked. Both in and out of warranty as its a design failure not a case of normal wear and tear.
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