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Re:Verizon: We Can't Become Dumb Pipes by Gracana on Tuesday August 02, 2016 @07:05PM (#12214137)
> So many support people promised me good service but I never got it.

That was my experience with comcast as well. So many friendly people who promised so much and they all delivered nothing. It was maddening. Months after I cancelled, I got a check that returned all my money. I would have preferred internet service given that they were the only provider around, but that was not something their support people could provide.

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