Even if the post is totally accurate, a 6 % churn would not be that bad compared with corporate suites. The wework social network app is not that great either, so I don't think it is representative of anything if you have no followers there. Some people are social and make friends with their ww neighbors, some don't. More about personality. If ww wanted to they could introduce locations with different features or lower price to reduce churn at any time. They can basically dial-a-churn rate in this market.