It's absolutely deserved. The things that are officially user serviceable now are very minimal, and the tamper-resistant screws and glues used aren't to protect devices from their users (which would also be a bad idea), they're to prevent people from taking advantage of a cheaper alternative to paying Apple for out of warranty repair service. You cannot buy things like batteries from Apple, and Apple will not provide you with tools to bypass their tamper-resistance efforts. Only third party sources will do that.