I called customer support and wrote to the responsible regulatory body in Germany. This specific model is not available anymore. A dozen identical looking still are.
In the end I used one that is three times as expensive made by a reputable company.
That is the problem.
1. Ask for referral from people your trust, like your friends.
2. Buy locally in a physical store with a good return policy.
3. Buy from brands you trust.
It used to be Walmart, now it's Amazon; people will impoverish their local economy to save 50 cents.
Things I bought recently:
1. A rake. I chose the 5$ more expensive one that looked more sturdy and was made in Canada (where I live) instead of China.
2. A old generation smartphone. I chose Motorola G because it's a well-known brand and it had good reviews when it launched, two years ago. It's also got one of the longest battery time.
3. Jeans. I bought Lois Jeans at a local store because it's the last barnd I know of that is still made in Quebec.
Buying is also a political action.
I once bought a higher end item because I expected it to be good quality. Ended up being one of the poorest quality items I ever bought, replaced it with something that cost 1/4th the price and is better quality.
I have a $200 phone. $600 phones also exist but the $200 does everything l need it to do perfectly. The expensive option isn't better for my needs.
Even the cheapest cars sold in the last decade are remarkably durable and reliable.
If I actually want the cheap stuff I can go to Aliexpress on my own and pay half the price.
This means Amazon is fine for brand name stuff (PS4), or low risk stuff (Travel Pillow, Book). But, for a huge range of things you really can't tell if something is low cost, or low quality.
Which can start a fire, destroy a phone or laptop, etc. I think we need to take these things a bit more seriously. I usually just buy something from an US brick and mortar, at least then I know the UL tag is real and someone vetted this somewhere.
Heck, this problem even extends to usb cables. There's a google engineer who reviews USB-C cables after people started complaining about them damaging Nexus phones. I think you're being flippant about a real problem here. Unregulated Chinese manufacturers gaming the system with junk is not something we should be ignoring.
And will the insurance company say when they find out that the fire started from the junk metal-and-plastic piece you shoved into the socket?
Even if they don't know or care right now, they will in the future if (or when) it becomes a problem.
> There's a google engineer who reviews USB-C cables
There's that. We clearly need some third party testing these products. UL and CE tags receive little or no verification. The results of said testing was that the majority of cables could possibly damage your phone, if I recall correctly.
1. I go to your link
2. "Oh cool, there's a lot of travel adapters"
3. Filter by free shipping
4 (optional). See the top 2 are Sponsored, which makes me less likely to trust them, so ignore them. [NOTE: This is similar behaviour to using ANY search engine]
5. Open the top 3 links (https://www.amazon.com/MX-UC1-Protector-Universal-Charger-Ad..., https://www.amazon.com/Adapter-Worldwide-Universal-Converter..., https://www.amazon.com/Grounded-Universal-Schuko-Adapter-Ger...)
6. Dismiss #2 because it's twice the cost of the other ones and has lower reviews
7A. Pick #3 because it's a "best seller" - which means it has been vetted by other customers
7B. Pick #1 because it looks the nicest
Both have mostly good reviews with some bad ones, but hey it's a 7 dollar piece of plastic that tries to work in 150 different countries, it's not going to be perfect.
What is so customer unfriendly about this process?
Oh and by the way, this is a POWER user process who really wants to get the best one. A layperson could have just as easily just went straight for the "Best seller" and been satisfied.