Re:NRA complaint takes down Surge's 38,000 websites
by sintaxi on Thursday June 30, 2016 @02:26PM
(#12010637)
we provide more specifics on timeline here https://news.ycombinator.com/item?id=12010521
Re:NRA complaint takes down Surge's 38,000 websites
by Kephael on Thursday June 30, 2016 @09:35PM
(#12013276)
When dedicated server providers don't react to complaints, complaints are instead sent to their upstream transit providers. Dutch based hosting provider Ecatel is an example that quickly comes to mind where their upstream providers simply stopped peering with them due to content issues. Hosting providers typically do not like the overhead that comes with handling DMCA and similar requests, servers that are very high risk should ideally operate with their own ASN and peering arrangements.
Most hosting providers I have dealt with expect abuse resolution within 24 hours, five days is a very long time for abuse issues to be handled.
That's the issue when you build a service hosted on a service (DO, AWS, Rackspace). You could have thousands of customers, but if you miss one complaint about one customer, the whole thing goes boom. It's more of an argument for content creators hosting on the platform controlled by the data centre owners.
For Surge, and other large hosting platforms, it's an argument for them hosting their own dedicated servers in a data centre (which of course, raises the barrier to entry and costs for these types of solutions).