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Re:How hackers hack you using simple social engineering [video] by darkhorn on Saturday June 25, 2016 @07:53PM (#11978669)
Ugh, so this is why banks ask you to type your cart number and call support password before they connect you to a real person. And then he asks you your some private informations, then fills them on the program, only after this he can give you a support.
Re:How hackers hack you using simple social engineering [video] by nickpsecurity on Saturday June 25, 2016 @08:29PM (#11978792)
Usually. It's also why some institutions will lock you out entirely without a visit for a photo ID check. Pre-designated people in some high-security settings with optional tokens or biometrics.

Now, some measures you run into will exist because a non-security expert formulated them to cover their ass after reading something online or in a bookstore. Or by security people who also have to comply with a policy or regulation of varying degrees of sanity. So, it's not always a real attack or risk inspiring specific measures but often is for verification during support.