First, by being developers. The first word in our title was "developer" and each of us had 10+ years of serious ship-it experience on projects large and small from all over various industries. Even if we didn't know that specific problem, we had shared experiences and mindsets.

Next, by treating everyone with respect. It didn't matter if you were in a "boring" job behind the scenes or the most amazing job with accolades and attention or the person making the purchasing decision, you are someone to be treated with dignity and respect.

Finally, by being hero makers. That was our internal code name at the time. Our job was not to promote ourselves and get our names out there. It was to help make that developer, that hacker, that entrepreneur be admired and a hero in their organization. That meant helping them design, build, and ship useful tools quickly that would work today, tomorrow, and a year from now.

My 0.02.