Mom: Honey, what's this thing stopping me from [shopping]?
Dad: Don't click the button!
Mom: [long lecture about how she's trying to do stuff for her grandkids].
Dad: Fine, just hit the damn button.
Me: DON'T HIT THE BUTTON! I'll walk you through it.
I proceeded to explain it to them. 5 days later they don't even remember/care. I guarantee you my grandmother doesn't give a shit either, nor do most of my siblings. So far, I'm at a 6:2 ratio of not caring (one of my brothers is a developer). My parents aren't exactly ignorant in regards to tech, but it simply doesn't effect them to the extent it bothers you/us.
Soon it was running iOS 7 after prompting to update to the new OS.
Soon after that it went back to the shop for a full refund, because the person who had liked it before found the new OS and the things that broke in the process of updating that annoying.