Note that this isn't necessarily a bad thing (unless you work for WW). Starting by crazy delighting your customers to get an initial bump, then cutting back to something more sustainable isn't exactly a groundbreaking strategy. It's a bit reminiscent of what Uber does in new cities.
Then there's a night crew that comes in and cleans the building.
Of course, who knows what the staff do all day. The bathroom on our floor regularly runs out of paper towels or has overflowing garbage cans.
Also, fwiw, I can't disrecommend WeWork strongly enough.
* They let one of the two elevators in our building sit out of service for 6 weeks last year. I hope you like a 15+ minute wait to get in or out of the building. Instead of being aggressive with the building owners to get it fixed, the smarmy wework pricks did nothing.
* They also can't get the door locks on our door to work reliably. Now the door just sits open all day.
* The hvac doesn't work. More than half the staff on my floor used blankets last winter, and even I found it quite cold, and I grew up in the north. Now that it's summer, it's regularly low 80s in the office.
* The offices themselves are loud overpriced echo boxes.
We finally got a real office and put in our notice this month. I was ready to quit to get out of WeWork.
The "offices" are pretty useless. You hear everyone around you all the time, and you have no privacy for conversations or phone calls. The modern decor just means lots of noise too - god forbid someone on your floor wear high heels, you'll hear them walking up and down the hardwood halls all day.
I also noticed the staff spent a lot of time hanging out on couches, playing ping pong, and chatting with their friends. Everyone was always really friendly and professional when I needed something and it contributed to a laid-back vibe, but that's not a good staffing model for a business that's running at scale and not for fun.
It seems to have the same problem. Although my office is the "home" office of this company, it still has way too many employees of its own.
And I reckon they might be profitable, but I find that a lot of them aren't doing anything really.
I mean, do you really need 5 people just to handle your social media? Or do you need 4 people in one office just to handle billing?
As a tenant that lack of things to do is great for me. It means they can be attentive to our needs when they arise. For WeWork, i suspect it is indicative of overstaffing campuses.