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A comment on Ask YC: Users don't like creative founders, right?. Parent comment

Re:Ask YC: Users don't like creative founders, right? by amichail on Monday February 18, 2008 @01:15PM (#118246)
I have observed in multiple contexts that users generally don't like change.

There are probably several reasons for this:

* understanding change requires mental effort

* users have already evaluated your service once and don't want to keep reevaluating it

* users bring their physical world expectations online (e.g., imagine buying a sports car that is then transformed at some point into a family car because the manufacturer decided it would be a good idea)

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Re:Ask YC: Users don't like creative founders, right? by icky on Monday February 18, 2008 @01:18PM (#118249)
I think that, at least during a startup's early-adopter stage, the userbase is comprised of exactly the people who thrive on change (especially change for the better), so even if your hypothesis is correct, you may have a window of opportunity to make some aggressive improvements.
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