I try to stay in those grey areas where people sort of want to stop me but find my antics too useful or entertaining. :) Far as that setup, sysadmin was a pal of mine who hated the unreliable crap he had to manage. He had already made sure all the work sync'd to their Novell network's central storage. I also told people to make CD backups with the CD burners on the machines. With my help, people just lost time here and there with him not having to do any extra work.

So, sysadmin was thanking me for helping him deal with machines that were inexplicably always crashing "because Acer machines are garbage." You feel more or less conflicted now? :P

Sadly, these days, the Acer machines are the least problematic of the machines (looking at you H "100 hard drive failures out of 120 machines" P) I have to deal with.

[edit] I feel about the same, as a system admin, I get bit in the /\$$ way too often by good intentions. I hear they pave a road with them (I think I worked there).