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Re:Gchat Was the Future of Messaging, but Google Didn’t Know by kuschku on Sunday May 29, 2016 @08:59AM (#11796200)
But interop doesn’t fix the issue of federation.

If I want to chat with person X, I either have to use the same client as them, or I can’t do it.

I can’t write my own, better client, either.

That’s the big issue.

Re:Gchat Was the Future of Messaging, but Google Didn’t Know by aiiane on Sunday May 29, 2016 @12:00PM (#11796794)
The big issue for you, perhaps - but the reality is that most users simply don't care about that.
Re:Gchat Was the Future of Messaging, but Google Didn’t Know by cm3 on Sunday May 29, 2016 @12:26PM (#11796922)
Most users don't care because there is no way and they're not technically minded enough to complain about it. They would use it if available. I can cite many examples of non-technical users who had conversations like "do you have whatsapp", "do you have viber", "do you have X". From that it's safe to say there's a need for interoperability, and to be honest, if messengers get more important, some regulatory body will force it like they did with other things in the past.