And this was their undoing: thinking that people really cared that much about talking on the phone.

Talking is one of my least-used functions on my Android phone. I use it far, far more for texting, apps, internet, navigation, games, photos, and even visual voicemail than I do for talking. I might have a handful of calls a week on it. A phone that's great for talking and sucks for all the other things would be mostly useless to me.