The most important thing to understand about new products and startups

Re:The most important thing to understand about new products... by imsteve on Sunday February 17, 2008 @02:38PM (#117709)

I'm not saying that you should ignore this data or not release early. I have though, have seen customers be very wrong. I'd say they tend to see only short term goals, not long term. At worst, your product will become a design by committee disaster.

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Re:The most important thing to understand about new products... by wmorein on Sunday February 17, 2008 @03:50PM (#117736)

Customers should be used to identify problems to solve. The solution should be yours -- they don't understand the right way to design.

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Re:The most important thing to understand about new products... by edw519 on Sunday February 17, 2008 @05:30PM (#117782)

Absolutely! Sorry if I inferred otherwise. The number one thing I've said to customers over the years, "Give me the WHAT; I'll figure out the HOW."

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