Zendesk and the Art of Trademark Trolling

Re:Zendesk and the Art of Trademark Trolling by codezero on Sunday May 22, 2016 @07:23PM (#11750730)

How big is your team?

For smaller teams, I love Front.

In looking for things that will likely work better for larger teams (10-15+) Help Scout and Groove are both pretty appealing.

Desk.com is like Zendesk in that it tries to "do everything."

I haven't evaluated it fully, but a lot of people love Intercom as well if you want to do in-app/on-site support.

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Re:Zendesk and the Art of Trademark Trolling by jessaustin on Monday May 23, 2016 @12:40PM (#11754947)

Would you please link directly to "Front"? I tried the Google, but apparently "StayInFront", "Soffront", and "Infront" have different legal philosophies with respect to trademark than do the assholes at Zendesk. TIL customer confusion is actually a real thing!

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Re:Zendesk and the Art of Trademark Trolling by codezero on Monday May 23, 2016 @01:53PM (#11755541)

Yep, sorry about that: https://frontapp.com/

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