Re:Bank Underground, the blog written by Bank of England staff
by spjwebster on Thursday May 05, 2016 @03:00PM
(#11638844)
It was slightly more insidious than that - they were processing debits before credits, and charging a fee for insufficient funds if your balance dipped below zero (or below your overdraft limit) in the process:
https://www.fca.org.uk/news/commitment-high-street-banks-ret...
Re:Bank Underground, the blog written by Bank of England staff
by eru on Thursday May 05, 2016 @07:47PM
(#11640598)
Also, when you had a bunch of outgoing positions a day, they (used to?) ordered them from biggest to smallest, thus hitting you with the maximum number of overdrawn transactions.
They also charged a fee for standing orders that didn't go through because of limited funds in your account. Instead of just ignoring them.
This was ruled to be illegal and banks had to set up whole departments to process return claims. I suspect this is the main cause of the big headwind.