Dude, plenty of people launch lawsuits at the drop of a hat. Even if they are something like 1 in 100 people, a lawsuit is _expensive_. The cost benefit analysis just doesn't pan out. If I were in charge, I'd do the same thing. Protecting your own people far outweighs a questionably existent responsibility to someone you don't know. It really is nothing personal. The way to beat the system is with volume and constantly making yourself more competitive.