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Re:OVH: PaaS DB PostgreSQL by znpy on Monday May 02, 2016 @11:52AM (#11612485)
I've used phone support and according to my experience, their phone support is as poor as the regular one.
Re:OVH: PaaS DB PostgreSQL by kuschku on Monday May 02, 2016 @01:27PM (#11613491)
Hm, then maybe it was just a coincidence, or it depends on language (I used the support in German).

Tbh, I don’t expect support from them anyway – their dedicated systems are so cheap, for the cost of hosters which provide support I can rent a handful of systems at OVH and have the same reliability (and higher peak performance).