But 18f is a relatively small project (~100 employees), and overall USDS is relatively new. Veteran's Affairs for example STILL isn't digitized and is almost entirely a paper-run system. USDS is likely going to focus on that as opposed to building out a new website for the IRS.
Just realistically speaking, the kind of project you are proposing will take years to deliver version 1.0, and there's no guarantee that the USDS team will even handle it as there are definitely higher-priority tasks.
You are grossly overestimating the US Government's capabilities. I'm not lying when I say that the US Government needs to
1. Create a budget (we're still under continuing resolutions here. A budget hasn't been passed since like 2012)
2. Raise wages for once to attract talent (it has almost been a decade without wage growth, very bad for morale). FYI: the government shutdown threats (ie: federal employees / contractors don't get paid randomly) aren't helping.
3. Build up the IT teams, and I mean more than just a single 100-man team at 18F. The entirety of 18F, as good as they are, are way too small to handle a project on the scale of "Recreate Turbotax for All Americans... for free".
4. Build up project managers in the meantime who can handle contractors.
5. Hire competent contractors to build things out.
6. Execute all the above while Congress continues to refuse to pass a budget and the Republican half of America seems like they're going to lynch "greedy" Federal Workers who don't actually have great pension plans anymore (only the older Federal Workers have the crazy-good pension plan. Any millenial / college age kid who gets hired by the Feds don't really see as many benefits)
There are some fundamental problems here that need to be fixed before the US Government can tackle a project like you say successfully.
EDIT: one of the leading Presidential Candidates (Ted Cruz) is on the record for wanting to "Abolish" the IRS. People in general don't like Federal Workers, and that harms recruitment efforts. Which harms the kinds of project you want to start up. Its partially a self-fulfilling prophecy at this point.
> Raise wages for once to attract talent (it has almost been a decade without wage growth, very bad for morale). FYI: the government shutdown threats (ie: federal employees / contractors don't get paid randomly) aren't helping.
This is hard to be fair. If you want to work in the USDS, you need to undergo a drug test (which is inconvenient even if you're not a drug user), an extensive security background check, and you can still be drummed out if they find something they don't like after you've already been working there for a bit (I asked). Compensation was fair though (~$132K/year, full medical benefits and TSP retirement plan access).
The tech industry is always going to be able to attract top talent better than government in this regard.
I agree with the rest of your post.
Yes.
https://www.whitehouse.gov/digital/united-states-digital-ser...
https://18f.gsa.gov/
EDIT: I both know people at the USDS, and have interviewed with them. They are passionate about getting tech in government fixed. I believe (if Congress doesn't defund them), they'll deliver.