News for hackers. Stuff that matters.

A comment on Namecheap live chat social engineering leads to loss of 2 VPS. Parent comment

Re:Namecheap live chat social engineering leads to loss of 2... by godzillabrennus on Tuesday April 12, 2016 @02:54PM (#11482451)
That's crazy that customer service was able to turn off 2 factor!

Godaddy has gotten really good at preventing social engineering stacks like this. I use 2 factor authentication for my account and customer service can't event talk to me till I give them the code. Don't have that? Need to send them my drivers license and other proof to get the account reset.

[ Parent | on HN ]
Re:Namecheap live chat social engineering leads to loss of 2... by brazzledazzle on Tuesday April 12, 2016 @03:54PM (#11483001)
The problem I think, is that Godaddy only does hosting so has appropriate controls in place. Since Amazon does shopping and hosting and did the former first they have policies designed for the customers that are shopping.
[ Parent | on HN ]