Re:Namecheap live chat social engineering leads to loss of 2...
by ryanlol on Tuesday April 12, 2016 @01:52PM
(#11481853)
>Without context, anybody could say the same thing about anything. Care to share more?
Sure! Gandi received an abuse report regarding someone using one of my domains to scan for open dns resolvers. I informed Gandi that there was nothing I could do about this and expected that to be the end of it. Instead, they suspended my domain and started demanding that I send them ID proof.
As I needed the domain back I sent them a redacted photo of my id card, after which they demanded to see the full id. I decided to terminate my relationship with them.
I feel that this was absolutely unacceptable and likely unlawful behaviour from them as they had absolutely no need for that information. This wasn't a whois dispute.
Sure! Gandi received an abuse report regarding someone using one of my domains to scan for open dns resolvers. I informed Gandi that there was nothing I could do about this and expected that to be the end of it. Instead, they suspended my domain and started demanding that I send them ID proof.
As I needed the domain back I sent them a redacted photo of my id card, after which they demanded to see the full id. I decided to terminate my relationship with them.
I feel that this was absolutely unacceptable and likely unlawful behaviour from them as they had absolutely no need for that information. This wasn't a whois dispute.