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A comment on Namecheap live chat social engineering leads to loss of 2 VPS. Parent comment

Re:Namecheap live chat social engineering leads to loss of 2... by nxzero on Tuesday April 12, 2016 @11:05AM (#11480160)
What if any fault does Namecheap take with the breach and what is being done to resolve it?
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Re:Namecheap live chat social engineering leads to loss of 2... by matthewdrussell on Tuesday April 12, 2016 @12:53PM (#11481215)
See my other comments in this thread
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Re:Namecheap live chat social engineering leads to loss of 2... by nxzero on Tuesday April 12, 2016 @01:16PM (#11481452)
I've reviewed all 16 of your comments on the page and beyond sawing a single person at Namecheap didn't follow policy and blaming the user in question, I don't see anywhere that you've stated there's an issue with controls.

Am I missing something, or is Namecheap saying they didn't do anything wrong?

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Re:Namecheap live chat social engineering leads to loss of 2... by djsumdog on Tuesday April 12, 2016 @05:34PM (#11483762)
You can't expect them to admit liability now can you? They offered the customer a year free of their shitty hosting without admitting fault after all.
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