Anything in the NYTimes piece that wasn't a personal story was grounded in truth, but spun as bullshit. It was a hit piece. There are bad teams, but at a company of this size, there will always be bad teams, and I am sorry for the poor experiences that people seem to have had, but I would hardly call them widespread. The entire article has really become a bit of an internal joke. That is how ridiculous many people find their claims.