Re:Google's Nest is disabling some of its customers' old sma...
by TeMPOraL on Tuesday April 05, 2016 @06:34PM
(#11435130)
> but why is it so much more annoying when it's a hardware product?
Because applying SaaS business model to hardware is simply fucked up. Also, for many of those products one has to expend significant effort to make them not hackable by end-users, so if a company decides to make a proprietary, cloud-dependent device that then gets bricked when they move on, it only shows they actually worked hard to fuck their customers. Not to mention that in many of those products the cloud is not needed for any sensible reason and is in fact bad engineering - it's included only to make more money off people.
Sadly, as long as customers play ball this nonsense will continue - the market sells what people buy.
Because applying SaaS business model to hardware is simply fucked up. Also, for many of those products one has to expend significant effort to make them not hackable by end-users, so if a company decides to make a proprietary, cloud-dependent device that then gets bricked when they move on, it only shows they actually worked hard to fuck their customers. Not to mention that in many of those products the cloud is not needed for any sensible reason and is in fact bad engineering - it's included only to make more money off people.
Sadly, as long as customers play ball this nonsense will continue - the market sells what people buy.