Xero is a paid service - but a real company with over 600,000 paying customers, $200m ACMR and is listed. And it has an API, bank support etc.

If your users aren't paying you, who is?

Odoo has hundreds of business apps. Our cloud offer is free for one app. So, if you only use accounting it's free, but if you need more application: eCommerce, point of sale, inventory, etc. then you have to pay.

That's for the cloud offer, but you can also download Odoo.

We are mostly open source (https://github.com/odoo/odoo) but have an open core business model for on premise installations with a bit more features in Odoo Enterprise.

The offer is explained here: https://odoo.com/pricing (although I am not sure this page is clear; we are still thinking about how to improve it)

The pricing page is quite clear. But the pricing calculator linked, https://www.odoo.com/pricing-online does not seem to include the cloud offer you mention?

From there it looks like one needs to pay a base cost of €20,- / month / user before selecting apps. Then, the calculator doesn’t make me have the first app for free. What’s more, I can’t select accounting (€20,- / month) without also selecting invoicing (€10,- / month). So if I’d want an install with only accounting, instead of it being for free, it looks like it costs at least €50/month?

Yes, we have to improve that. One app is always free (including all its dependencies), we will improve the pricing calculator.

> Cool. So will there have to be a paying user or will the first user be free as well?

No, it's really free. Since the first user.

> Also, since the apps have different prices, will it be > the cheapest or the most expensive app that comes for free?

You always start with one app, this one is free and also it dependencies. So, whatever you start with, it's free. (e.g. you get accounting+invoicing for free)

But if you want one app more (e.g. inventory), then you have to pay for all apps / users. It's not "one app free", it's a "free for one app" plan.

But if you want expense management as well, you will have to pay for everything. (use vendor bills which are in accounting app, instead of expenses, so that you stay in the free plan)

Thanks, for the feedback, we really need to improve the pricing page...

Cool. So will there have to be a paying user or will the first user be free as well?

Also, since the apps have different prices, will it be the cheapest or the most expensive app that comes for free? The former seems the most logical but it could lead to some unintended consequences. Like, I could be mainly interested in accounting (with its dependent invoicing module, the two of them together costing €30/month). I could get this for free. Say I‘d be interested in adding the expenses module as an upsell. After all, it’s only €10/month. And it has no dependencies. But if the cheapest modules is for free, the €10 upsell would actually cost me €30/month, and would be much less attractive.

I couldn't find any info on this on your page, but do you also support importing the data from Apples (or Googles) App Stores? I.e. all my sales information form there?

we support CSV or Excel import, you have to export your data in CSV.

BTW there is one thing that could be improved on the pricing page, which is to have a short explanation available for each feature.