News for hackers. Stuff that matters.

A comment on Amazon begins reselling Comcast services on its new site, the Amazon Cable Store. Parent comment

Re:Amazon begins reselling Comcast services on its new site,... by spike021 on Monday March 21, 2016 @06:06PM (#11332529)
For what it's worth, I've had Comcast residential for over 3 years now and have only suffered a severe outage once, but usually no issues like that.

Occasionally at night there are disconnections.

But the customer service is definitely awful. I find I have best success immediately asking to be transferred to the customer loyalty office rather than the call center.

[ Parent | on HN ]
Re:Amazon begins reselling Comcast services on its new site,... by CamperBob2 on Saturday March 26, 2016 @03:14PM (#11366991)
Right, that's the advantage to Comcast Business. It only costs a bit more, and when something does go wrong, you get faster, better-informed service from more knowledgeable people.
[ Parent | on HN ]