News for hackers. Stuff that matters.

A comment on Amazon begins reselling Comcast services on its new site, the Amazon Cable Store.

Re:Amazon begins reselling Comcast services on its new site,... by Someone1234 on Monday March 21, 2016 @03:21PM (#11331006)
They still refuse to tell me the maximum speed internet I can receive. Comcast's website lists speeds like 150 Mbps, but a neighbour claimed after signing up to Xfinity that they could only receive up to 25 Mbps, and weren't told until very late in the sign-up process.

Xfinity have several coverage maps, none of which legitimately tell you what services they can offer your property, just broadly what is on offer in the area.

I'm not even a Comcast customer and even I hate them. Their entire sign up process has tons of small print, gotchas, competing packages, and so on. Amazon might be able to improve that, but why would I want to have to deal with someone that obtuse?

Unless Amazon literally bought out Comcast/Xfinity, I don't think I can switch to them. The stress isn't worth it.

[ Parent | on HN ]
Re:Amazon begins reselling Comcast services on its new site,... by nommm-nommm on Monday March 21, 2016 @04:48PM (#11331866)
What's even worse is they do what amounts to a bait-and-switch. I call up Comcast to get Internet service. Then they quote me a price on the phone and I sign up. However, the price they quote is only the "base" price. There's tons of fees and taxes that aren't disclosed until you get your bill. There's literary no limits to these line items and they can increase at any time. None of these were ever disclosed to me over the phone. I can't understand how this is legal.

They also did hard pull on my credit without my explicit permission.

[ Parent | on HN ]
Re:Amazon begins reselling Comcast services on its new site,... by wlesieutre on Monday March 21, 2016 @03:44PM (#11331232)
I know I'm preaching to the choir, but did you see this story?

http://arstechnica.com/business/2016/03/comcast-failed-to-in...

[ Parent | on HN ]