It will be interesting to see how the pricing plays out with this product.

Creating an "auto-updating FAQ" that has all these features is (alotting for generous planning/test/etc) about a 1 week task in most stacks for any experienced developer, so avg dev at $50 per hour times 40 hours devtime thats a max value of $2000. A year of this service is $600. So thats a savings of $1400 over the first year, but with decrementing savings over time. An "auto-updating FAQ" that just pulls in a github markdown faq after a push, and inserts it into your site periodically is a max 1 hour task ~$50 dollar expense.

I like the idea. I think the pricing is way too high, but that's something they'll just have to test and iterate over to get it right.

I wonder who the actual target users are? It seems too pricey for bootstrapping start-ups and too informal for enterprise.

I also feel this page: http://knowleey.com/how-it-works, needs some work. This is your main selling point and I can't even see what the product looks like in any tab but the first one.

Anyway, these are just my rambling thoughts. I definitely wish them all the best and hope it works out.

Thanks for your feedback! Well, that's why 2 months trial is there.

This is the thing which frustrated me a lot, as I am web developer. I hate creating this shit over and over again. So that's why.

I was just looking for something like this - building my Nth FAQ page. The pricing seems a bit steep - its more than a VPS - and even more for added languages and themes! I'd buy at $10/mo ($100/yr) - if it included languages (not via subdomain)

Can you send us an email at [email protected] and I'm sure we can find a way to work together!

No. You should contact me if you want my business. That's how it works.

Do any customer support packages already do this? Of course they cost a fortune.

Yeah, they do, but we focus primary on knowledge bases, not whole end-to-end support.