Comcast failed to install Internet for 10 months then demanded $60,000 in fees

Posted by Amorymeltzer on Friday March 18, 2016 @08:54AM
from the arstechnica.com dept.

http://arstechnica.com/business/2016/03/comcast-failed-to-install-internet-for-10-months-then-demanded-60000-in-fees/

( 3 comments | 35 points | on HN )

Re:Comcast failed to install Internet for 10 months then dem... by littletinman on Friday March 18, 2016 @02:23PM (#11313753)

This is no surprise as comcast has been and continues to be the worst internet provider in the US. I worked for a startup in Washington DC and internet would cutout for 5 minutes every hour. We called comcast dozens of times and everytime they said there were no reported issues on their end.

Twice internet went out for 2 days and only then did they admit there were problems in the area.

I've had them at home with the same problem: intermittent and occasionally completely out for days.

[ Parent | on HN ]

Re:Comcast failed to install Internet for 10 months then dem... by ikeboy on Friday March 18, 2016 @03:06PM (#11314079)

Reminds me of http://www.loomcom.com/blog/2015/02/22/its-comcastic-or-i-ac... (Previous discussion here: https://news.ycombinator.com/item?id=9269657)

[ Parent | on HN ]

Re:Comcast failed to install Internet for 10 months then dem... by Racer500 on Friday March 18, 2016 @10:32AM (#11312010)

This shows how bad Comcast's customer service is.

[ Parent | on HN ]