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A comment on Ask Us Anything: Y Combinator Hardware Companies Crowdfunding.

Re:Ask Us Anything: Y Combinator Hardware Companies Crowdfun... by cbw5 on Tuesday March 15, 2016 @01:26PM (#11291326)
Great hardware has the implicit trade-off of being "built to last" and consequently not requiring the customer to upgrade the product for quite sometime. How do you think about re-engaging customers in the short to medium term?
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Re:Ask Us Anything: Y Combinator Hardware Companies Crowdfun... by drabie on Tuesday March 15, 2016 @01:29PM (#11291352)
Great question. With Tovala, our model is a little different. We anticipate most of our customers will order our meal delivery service - and be delighted by the experience and taste. That'll give us a touch point to our customers throughout the life of their smart oven.
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