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A comment on Instacart Slashes Pay of Some of Its Lowest-Paid Workers.

Re:Instacart Slashes Pay of Some of Its Lowest-Paid Workers by greenyoda on Friday March 11, 2016 @10:38PM (#11271286)
"Until recently, for example, Instacart showed a red clown face in the app of workers who had made errors, leaving it there to shame them for several weeks. Several shoppers said they were disgusted that a high-profile company would resort to treating them like elementary school children."

I can't imagine how management could have possibly thought this was a good idea.

[ Parent | on HN ]
Re:Instacart Slashes Pay of Some of Its Lowest-Paid Workers by ReadingInBed on Saturday March 12, 2016 @12:09AM (#11271491)
I would guess someone showed them an a/b test where showing the clown led to less mistakes. Of course it's still fairly disgusting behavior for a company to take. But are morals really that important when you have algorithms and data?
[ Parent | on HN ]