Toyota's problems were incompetence; it doesn't make them any less of a big deal. Google is primarily a data company; they should understand the risks better than anyone else.

I actually think we have a false disagreement. I agree with what you're saying here. I'm just getting weary of the "look how evil (Google|Apple|Microsoft) is" drama lately. ;) It's fine to complain about this Google snafu, but asking for a personal apology from the CEO, etc. etc. just makes it overly dramatic.