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Re:How a Radical Shift to "Self-Management" Left Zappos Reeling by minimaxir on Monday March 07, 2016 @11:22AM (#11239698)
Here are more pictures of the Zappos office: http://officesnapshots.com/2013/12/16/new-zappos-downtown-la...

The open areas are Basecamp-esque cleanliness, the cubicles are the quirky-and-random crampiness.

Re:How a Radical Shift to "Self-Management" Left Zappos Reeling by stevesearer on Monday March 07, 2016 @11:35AM (#11239792)
From what I remember about my tour of Zappos, those larger open plan areas are primarily for customer support whose staff operate on shifts meaning that not 100% of those desks are filled at any one time (except maybe the busy seasons).